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We recommend booking as soon as your date is secured. Light Up Photo Booth is flexible when it comes to adjusting your time, theme and selection, so long as your request for change is received within 30 days prior to your event. This is to guarantee our Design and Operations Team can ensure your event is successful, and to confirm there are no last-minute requests. Should you need to place an adjustment request, simply let your account manager know and your contract will be sent out accordingly. Remember your down payment is good for any date and/or reschedule. If we are not available to service your date, we offer a 100% refund. We pride ourselves on transparency.
We understand that last minute requests arise; we are based in Bolingbrook, IL, Planfield Illiois, and Vernon Hills, Illinois.
Please Note: To respect the members of our Light Up Photo Book Staffing Team, there will be a Last-Minute Charge added to the standard rates for a last-minute service request.
Your options to submit a request are as follows:
1) Call us at 312-786-5975 or 630-202-1506 to check availability.
2) Email: Please email us at [email protected] with the Subject Line “SAME DAY REQUEST”
Please call to confirm we received your request.
Depending on services and timeline booked, up to $100 deposit of your total balance is required at the time of reservation. Our clients are welcome to pay their desired amount using our payment options provided at the time of booking. The remaining balance will be due 7 days prior to the event or prior to us arriving for setup.
25% of the deposit is non-refundable. The remaining balance can be refunded with a 30-day prior notice. Light Up Photo Booth does understand that true emergencies arise. Per discretion, certain situations may be awarded a full refund.
As always, please let us know in advance according to our cancellation policies listed above.
Setup is included in all of our packages: Our team completes setup within 30 minutes to 1 hour of each event.
Early Setup: If you do not want us to setup during an event, there is a minimum $100 charge which excludes travel to the address. You will not be charged for any Idle Time. *Yes, that is one of the many reasons our clients love us!*
Breaking Down: If an attendant is included in your package, they will ask the DJ/ Point of Contact to make a 30- minute announcement. We want to ensure all guests/ clients have time to take any last-minute pictures!
Additional Time: You can also request additional time (charges will be in your contract, as it varies per service rented).
Per your service requested, the charges may range from $50 to $250 per hour for Idle Time, Additional Hours, etc. Your account manager will go over all details at the time of booking. We can also be reached by call or text at 312-786-5975, or by email at [email protected].
Our popular packages were made by our clients and our team based off the bookings we accrued in our 1st year.
We’ve also become creative with our offerings, and that’s why we are not only focused on our customer experience, but also our customer’s budget. “Pay for what you need!” We care about long-term partnership and being easy to work with. Let us know if you have a budget in mind or MUST haves. Our team will check availability and confirm what we can do for you.
** Indicates an additional cost, unless stated otherwise.
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